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Policies

Return Policy
Return authorization numbers are required to return product, contact us to receive a return authorization number. Call us at 317-219-3413 for an RA Number.  Used, special order, and auction items may not be returned. Returned merchandise must be in original packaging and resalable as new. Returns must be made within 30 days of delivery. Shipping charges are non-refundable. Customer is responsible for return shipping. Team logo putters may be subject to a 20% restocking fee.

Shipping Policy
All orders automatically calculate shipping charges. If you have a question about shipping charges, please email us within 24 hours of receiving your confirmation. Most items are shipped within 3-5 business days; most orders are expected to be delivered within 7-10 days. Custom ordered items and golf bags may have shipping delays of 6 or more weeks. If an order has some items shipped ahead, these items will be shipped with your chosen shipping rate; the remaining items will be shipped via Priority Mail. International orders will not be shipped ahead. 

International Orders
Because of increased Internet fraud, we are requiring proof of card ownership for ALL NEW International orders over $50.00. Before we process any NEW INTERNATIONAL ORDERS we must have a copy of the credit card statement with the name and address of the customer the order is being billed to on file. It must be either faxed to us at 1-317-219-3421 or mailed to us at Home Team Golf, 2315 Conner Street, Noblesville, IN 46060 Attn: Order Processing. Please contact customer service with any questions by phone 1-317-219-3413 or email sales@hometeamgolf.com.